Last Updated: September 4, 2026
St. Lucia Scenic Tours (“St. Lucia Scenic Tours,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a tour booking, contacting us, or using our services.
This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you.
We may collect personal information that you voluntarily provide when you make a booking, submit a form, contact us, or otherwise interact with our website or services.
This information may include:
Your name
Email address
Telephone or WhatsApp number
Number of persons included in your booking
Selected tour or service
Tour date and booking details
Hotel, resort, accommodation, cruise port, or other pickup and drop-off information
Special requests or information you provide in connection with your booking
Payment and transaction information
Communications you send to us
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.
We may use the information we collect to:
Process, manage, and confirm tour bookings
Arrange transportation, pickups, drop-offs, and tour services
Communicate with you regarding your reservation
Respond to questions and customer service requests
Process or verify payments
Send booking confirmations and important service-related notices
Manage cancellations, changes, and refunds
Improve our tours, customer service, and website
Maintain appropriate business and transaction records
Detect or prevent fraudulent or unauthorized activity
Comply with applicable laws and legal obligations
We will not use your personal information for purposes that are materially unrelated to those described in this Privacy Policy without an appropriate reason or, where required, your consent.
Payments made through our website may be processed by third-party payment processors.
Depending on the payment method used, your payment provider may collect information such as your card details, billing information, or other information necessary to process the transaction.
St. Lucia Scenic Tours does not necessarily receive or store your complete credit or debit card information when payments are processed by a third-party payment provider.
Your payment information is also subject to the privacy and security practices of the applicable payment processor.
When you book a tour, we may collect information necessary to provide the service, including your tour selection, number of passengers, pickup location, accommodation details, preferred date or time, and contact information.
We use this information to organize and fulfill your reservation and to communicate with you before, during, or after your tour where reasonably necessary.
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences, improve website performance, and measure the effectiveness of our marketing.
We may also use third-party analytics or advertising services that collect information about website activity.
You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We do not sell or rent your personal information.
We may share information when reasonably necessary with third parties that assist us in operating our business and delivering your tour, including:
Payment processors
Website hosting and technology providers
Booking and form-processing services
Email and communications providers
Drivers, guides, transportation providers, or other service providers involved in fulfilling your booking
Analytics and website security providers
Professional advisers where reasonably necessary
We may also disclose information where required by law, legal process, a lawful request from an authority, or when reasonably necessary to protect our rights, customers, employees, or the public.
Third-party providers may process information according to their own privacy policies and applicable legal obligations.
St. Lucia Scenic Tours serves visitors from Saint Lucia and other countries.
Because our customers may reside outside Saint Lucia and some of our technology providers may operate internationally, personal information may be processed or stored in countries other than your country of residence.
Where applicable, we take reasonable steps to use service providers and practices designed to appropriately protect personal information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying legal, accounting, or regulatory requirements.
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or online storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on your consent
Request information about how your personal information is being used
To submit a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
Where permitted, we may send promotional communications to customers or individuals who have requested information from us or agreed to receive marketing.
You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us.
Booking confirmations, changes, safety information, pickup instructions, and other communications necessary to provide a booked service are considered service communications and may still be sent when necessary.
Our website may contain links to websites or services operated by third parties.
St. Lucia Scenic Tours is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any external website or service you use.
Our website and booking services are intended primarily for adults arranging tours for themselves, their families, or other travelers.
We do not knowingly collect personal information directly from children where parental or guardian consent would be required by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
We may update this Privacy Policy periodically to reflect changes to our services, website, technology, business practices, or legal requirements.
When changes are made, the updated version will be published on this website and the “Last Updated” date at the top of this policy will be revised.
We encourage visitors to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact:
St. Lucia Scenic Tours
Saint Lucia
Email: st.luciascenictours@gmail.com
Telephone/WhatsApp: +1 (758) 719-9612
Website: saintluciascenictours.com
